How Writing Helped One Amigo Owner Connect

Friendly Wheels, Issue 120

May 2018

Last summer Sister Karen Zielinski came to visit us at our headquarters in Bridgeport, Michigan. Sister Karen is a Sister of St. Francis of Sylvania, Ohio. Be sure to check out the Sisters' online store and learn more about Sister Karen.


Providing Inspiration Through Humor, Humility and Writing

Sister Karen Zielinski has dedicated her life to helping others while providing guidance and inspiration. As a Sister of St. Francis in Sylvania, Ohio, Sister Karen is committed to works that embrace human dignity. She is also the director of Canticle Studio, which creates products focusing on spirituality and health.

Sister Karen was diagnosed with multiple sclerosis in 1975, and she has been active in the MS Society for more than 20 years. She has written for the society and participated in many of the organization's events, and even created a team for the Toledo MS Walk called "Sister Act."

Years after her diagnosis, Sister Karen began to struggle with mobility. She received her first Amigo from a friend, and instantly fell in love. In 2014, Sister Karen got her latest Amigo, a blue RD.

"Having an Amigo lessened my anxiety. I could go to a movie or come home for lunch on my own. It helped me feel secure, peaceful and confident," Sister Karen says.

One time, before she began using an Amigo, a stranger scolded her for using a handicap accessible parking space because the person could not see her disability. After Sister Karen spoke with the person and explained the situation, he apologized for jumping to conclusions.

Karen realized these judgments must happen all the time and submitted a letter about the incident to Real Living with MS magazine.

"I thought I was the only one, but found I was not alone after all the support I received," Sister Karen states.

That letter ignited her writing career. Sister Karen began writing a monthly column for the magazine and continued writing it for the next 14 years.

The success of her first published work inspired Karen to write a book detailing various ways to cope with health issues.

"There are enough resources out there medically to take care of health problems and challenges," Sister Karen said. "What people need is a hand or somebody to say, 'I've been there, this is what I did and you can get through it.'"

Sister Karen's book, “Hope and Help for Living with Illness,” focuses on 12 topics to help people living with chronic illness. Each chapter is intended to weave spirituality into health challenges through scripture, real life experiences, reflection questions and inspirational quotes.

As she writes in the book, "We need to remember that the person matters first, not the disease. It is important to remember that we are God's creatures, and although not perfect human beings, we are wonderful, yet imperfect creatures."

Click the photo below to watch a short video with Sister Karen discussing her book, her outlook on disease and a few notes upon which to reflect: “I am more than my disease. [And, that] humor is a blessed thing … it makes us humble.”

“Hope and Help for Living with Illness” is available for purchase on Click here to order your copy.

If you have a story you’d like to share with us, please email Sarah at

Amigo Owner Helpful Tips

Battery Health

Keeping Amigo batteries in good working condition is critical to keeping you and your Amigo on the move. Below is information to keep top of mind:

First… Good charging habits improve battery performance.

It's helpful to charge batteries at every opportunity whenever the Amigo is not in use, which will also reduce charging time because batteries aren't discharged as deeply.

Second… Amigo battery chargers are smart chargers, so they will stop charging when the battery reaches a full charge.

Third… Absorbent Glass Mat (AGM) batteries (most commonly used in Amigos) generally need to be replaced every 12-18 months (24-36 months with proper charging). If you are having trouble with charging, it may be time for new batteries. Click here to view Amigo battery options.

If you have any questions about battery replacement, please contact our customer service team at 1-800-248-9131 or

News Flash

Supporting Families in Many Helpful Ways

Supporting Families in Many Helpful Ways

Friendly Wheels, Issue 123

August 2018


Amigo owners often share inspiring stories. From overcoming a mobility challenge to figuring out innovative ways to go to new places to helping people in their communities, the experiences they share never cease to amaze us.

In this edition of Friendly Wheels, we get to meet Shannon DeWall, JD, an attorney, wife, mother and community volunteer in metro Detroit. Learn more about her story below.

A Family's Story of Reclaiming Hope

A Family's Story of Reclaiming Hope

Friendly Wheels, Issue 122

July 2018

In a time of crisis, it may be reassuring to know that there is another family that's experienced a similar situation: the Shepherds. James Shepherd and his mother founded the Shepherd Center, a not-for-profit hospital located in Atlanta, Georgia specializing spinal cord injury rehabilitation, in 1975 in response to an accident James endured as a young man. Learn more about his family's inspiring story.

This Amigo Owner Adds a Little Magic

This Amigo Owner Adds a Little Magic

Friendly Wheels, Issue 121

June 2018

Carrie Rostollan, a longtime member of the Amigo family, recently visited our Bridgeport facility for the Amigo Mobility Center open house. She shared with us some of her upcoming summer plans and entertained us with her magic tricks! Discover more about Carrie's 'magical' adventures.

Amigo Mobility Blog